Being a really frugal pinoy that I am, I finally found the time to buy my first DVD player. The first player I bought was a VCD player but I gave it as a gift to my parents in Paete, Laguna, and not for my own use a few years back.
While snooping around at SM Appliance Center in SM North EDSA, I saw the cheapest one was the Promac DVD player was the cheapest DVD player on display at PhP1850 and what attracted me to it is that I know it's a Philippine-made player-- I prefer Filipino-made products as much as I can without sacrificng quality. Despite futile attempts by people trying to influence my decision (and thus earn commissions).
I bought the Promac DVD-N3652U model that comes with a 5.1ch Audio output with USB port for viewing pictures in a USB thumbdrive or memory card using a card reader. I can play MPEG4, DVD, MP3, Karaoke, CD, JPEG and also decode Dolby digital sound.
Before buying the unit, I called up an officemate of mine who has the same unit and got favorable feedback from an actual user that also prompted me to buy the unit.
Sadly, after a week, my DVD player acted up by not ejecting the loaded CD. I called up Promac customer service number printed on the manual and got information that I can take the unit to their service center in Quiapo (Evangelista St near Raon) or near to my place in Barangay Manresa Quezon City at the corner of Biak na Bato and Panalturan Streets. I decided to have it serviced at the Manresa site where I discovered it's an unassuming place with no signage but a red gate. I got my unit back after a week (can't get it during weekdays due to work) without paying anyhting since it's still under warranty.
With this experience, I don't stereotype Promac as a cheap electronics company. I may have gotten a lemon in my DVD player but I also saw branded electronics items malfunction after a few days in my years of being an electronincs hobbyist/technician before becoming an electronics engineer by profession.
Promac started out as Maclin electronics and I still remember Maclin "transistor" radios from the 80s with wooden cabinets. My wish for them is to continue innovating and improve product quality to penetrate the highly competitive world of consumer electronics and perhaps one day become a global brand.
to get to Promac Service Center in Manresa, Quezon City, it's on Biak-na-bato street near C3 road. if you know the way to Sto Domingo Church on Quezon Avenue, just turn right on Biak-na-bato St coming from Sto. Domingo St then drive straight until you reach Panalturan St. Knock on the red steel gate on the warehouse on your left side.